HELP & FAQ
Help & FAQ
Answers to common questions about creating itineraries, accounts, sharing, maps, photos and privacy.
CONTENTS
Topics
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Getting started
QWhat can I do with LepRip?
Create a travel itinerary with dates, times, places, transportation, maps, photos and notes, then share it with your travel companions using a URL or QR code.
QDo I need an account?
No. You can create an itinerary as a guest. Members can manage all of their itineraries from My Page.
QCan I use LepRip on my phone?
Yes. LepRip is designed for smartphones, tablets and computers, so you can check or edit your itinerary while traveling.
QHow many plans can I add?
You can save up to 50 itinerary items in one trip and reorder them later.
Account & login
QCan I sign in with Google?
Yes, when Google login is enabled. Use the Google button on the login screen.
QCan I sign in with LINE?
Yes, when LINE login is enabled. Use the LINE button on the login screen.
QCan I register with an email address?
Yes. You can register with a username, email address and a password of at least 8 characters.
QWhat can I change on My Page?
You can manage your itineraries, public account name, profile image and travel reminder settings.
Creating & editing
QHow do I create an itinerary?
Open “Create itinerary,” enter a trip title, add your plans in order, then save.
QAre dates and times required?
No. You can add only the information you need, although adding a place to each item makes the itinerary easier to understand.
QCan I edit an itinerary later?
Yes. Members can edit their own itineraries. Guests need the edit password created when the itinerary was made.
QCan I reorder itinerary items?
Yes. Use the up and down controls, then save the itinerary.
QCan I permanently delete uploaded photos?
Yes. Use “Delete photo” and save. Images uploaded through LepRip will be removed from the itinerary, Media Library and server. This cannot be undone.
Maps & photos
QCan I add a map to a plan?
Yes. You can use an address or place name, or use latitude and longitude.
QWhat happens when I add a map?
The itinerary displays the location and quick links for finding nearby attractions, restaurants, cafés, convenience stores and parking.
QCan I use my current location?
Yes, if your browser and device allow location access.
QHow many photos can I add?
You can set one cover image, one featured spot image for each itinerary item, and up to three additional photos per item.
QWhich image formats are supported?
JPEG, PNG, GIF and WebP are supported. Use files up to 8MB per image.
Troubleshooting
QThe map shows the wrong place. What should I do?
Try entering the facility name together with the city or region, use a full address, or enter latitude and longitude.
QI cannot upload a photo.
Check the file format and size, your connection, and your browser permissions. Try a smaller image if needed.
QI cannot get my current location.
Check that location permission is enabled for your browser and device. Location access also requires HTTPS and a supported browser.
QThe page layout looks broken.
Refresh your browser cache and try the latest version of Chrome, Safari or Edge.
FIRST TIME?
See the full process with images
If this is your first itinerary, the How to Use page walks you through each step.



